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Shipping & Returns

 

Shipping 

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  • Enjoy! Our Shipping fee is only $3.00!  Spending over $35?  We will take care of the shipping fee! Orders placed with Etsy need to be returned with Etsy. 

  • We use USPS first class and USPS Priority mail for most shipments, Orders generally take 2-5 business days to arrive after payment is cleared.

  • You will receive a shipment confirmation by email including a USPS tracking number. Click the tracking number in order to see the shipments status.   

 

Returns

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  • Customer Satisfaction is a great priority to us, we want you to be completely satisfied with your purchase. If you are not thrilled with your purchase, feel free to exchange or return your purchase. (Different rules may apply to discontinued items and clearance items)

  • To return an item ordered through our website, please send us an email to customerservice@maliwear.com  Include order # and reason for return.  A Return Authorization # will be issued for you to continue with your return. Customer is responsible for return shipping fee.  

  • A Full refund or exchange is initiated (minus the original shipping fee) once original item is received.

 

Please address Returns to:

Olive and Cradle Returns

11523  Gelding Dr

Charlotte NC 28215        

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